User Support Technician
Pi-squared Consulting
Job location: Mississauga - ON, Ontario
Job ID: #JP247-256258
Employer: Pi-squared Consulting
Job Category: IT & Web Design
Vacancies: 1
Salary: 32.00
Posting date: August 01, 2024
Expiry date: April 30, 2025
User Support Technician
Employer details Pi-squared Consulting
Job details
- Location-6200 Dixie Rd suite 221Mississauga, ONL5T 2E1
- Workplace information-On site
- Salary-32.00 hourly / 35 hours per Week
- Terms of employment-Permanent employment Full time
- Day
- Starts-as soon as possible
- Vacancies-1 vacancy
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Relocation costs covered by employer
- Startup company
- Willing to relocate
- Help desk
- Consulting firm
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Supervision
- 1 to 2 people
Experience and specialization
Computer and technology knowledge
- MAC
- Networking hardware
- Desktop applications
- File management software
- Multimedia software
- Word processing software
- Presentation software
- MS Office
- MS Windows
- Spreadsheet
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Sitting
Own tools/equipment
- Computer
- Printer
- Internet access
- Cellular phone
Personal suitability
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Team player
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilitiesSupport for newcomers and refugees
Support for youths
Support for Veterans
Support for Indigenous people
Support for mature workers
Supports for visible minorities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
This job posting includes screening questions. Please answer the following questions when applying:
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?